1. The VENDOR must deploy a cloud based software, which centralizes data entry and management.
  2. The system must be easily configurable, have high usability and intuitive for users. This facilitates users in filing the information regarding billable hours easily and accurately to the client.
  3. The VENDOR must ensure that the billing cycle is short and simplify invoice, acceptance and validation.
  4. There must be a VENDOR policy about how invoice numbers are entered.
  5. The VENDOR must facilitate the payment of  invoice electronically by choosing an electronic fund transfer system  and try to automate maximum processes.
  6. The vendor must follow strict governance policy for greater internal control and minimize error in tracking billable hours by eliminating cumbersome Excel based time tracking system.
  7. There can be cases where special billing rates have to be applied for specific group of employees in a particular project. A reporting system with additional capabilities of reporting, providing a real time peep into the on-going project should be set up by the VENDOR to facilitate a more transparent billing system.