- The VENDOR must deploy a cloud based software, which centralizes data entry and management.
- The system must be easily configurable, have high usability and intuitive for users. This facilitates users in filing the information regarding billable hours easily and accurately to the client.
- The VENDOR must ensure that the billing cycle is short and simplify invoice, acceptance and validation.
- There must be a VENDOR policy about how invoice numbers are entered.
- The VENDOR must facilitate the payment of invoice electronically by choosing an electronic fund transfer system and try to automate maximum processes.
- The vendor must follow strict governance policy for greater internal control and minimize error in tracking billable hours by eliminating cumbersome Excel based time tracking system.
- There can be cases where special billing rates have to be applied for specific group of employees in a particular project. A reporting system with additional capabilities of reporting, providing a real time peep into the on-going project should be set up by the VENDOR to facilitate a more transparent billing system.
